Dell-USB-Recovery-Tool Installation schlägt fehl: Vendor Software Return Code: 2147944003

Hallo,

nach einer Deinstallation des Dell-USB-Recovery-Tools kann es bei meinem Notebook nicht erneut installiert werden.

Das Log meldet den Fehler:

Vendor Software Return Code: 2147944003

Ich hatte schon sämtliche Support Assist Programme deinstalliert und neu installiert, trotzdem bekomme ich immer diese Fehlermeldung.

%Appdata% schon durchsucht nach Überresten, ebenso Registry. 

Normalerweise rollen wir das Paket zentral aus, aber selbst das funktioniert nicht mehr. 

Hat noch jemand eine Idee?

[Thu May  2 13:42:42 2024] Update Package Execution Started
[Thu May  2 13:42:42 2024] Original command line: "C:\Users\JOBSTE\Downloads\Dell-USB-Recovery-Tool-Application_6FTD1_WIN_2.3.2.7523_A00.EXE" 
[Thu May  2 13:42:42 2024] DUP Framework EXE Version: 4.9.9.32
[Thu May  2 13:42:42 2024] DUP Release: 6FTD1A00
[Thu May  2 13:42:42 2024] Initializing framework...
[Thu May  2 13:42:42 2024] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client 
[Thu May  2 13:42:42 2024] logo.png
[Thu May  2 13:42:46 2024] User Command: attended
[Thu May  2 13:42:46 2024] DUP Capabilities Value: 2097151 (0x1FFFFF)
[Thu May  2 13:42:46 2024] DUP Vendor Software Version: 2.3.2.7523
[Thu May  2 13:42:46 2024] Local System/Model Compatible with this Package? Yes
[Thu May  2 13:42:46 2024] Local System OS Version: 10.0.0.0
[Thu May  2 13:42:46 2024] OS Compatible with this Package? Yes
[Thu May  2 13:42:46 2024] Local System OS Language: EN
[Thu May  2 13:42:46 2024] Language Compatible with this Package? Unknown
[Thu May  2 13:42:46 2024] Identified Behavior : attended
[Thu May  2 13:42:46 2024] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\912722~1\miniunz.exe
[Thu May  2 13:42:46 2024] Extraction-arguments:  -x C:\Users\User\DOWNLO~1\DELL-U~1.EXE -o -d c:\PROGRA~3\dell\drivers\912722~1
[Thu May  2 13:42:46 2024] Extraction-GetExitCode: 0
[Thu May  2 13:42:46 2024] Temporary payload log file name: C:\ProgramData\dell\drivers\912722c1-3adc-44ee-8a86-1046514df1da\DUPE9A9.tmp
[Thu May  2 13:42:46 2024] payloadExe: DellOSRecoveryTool.exe
[Thu May  2 13:42:46 2024] payloadArgs: /quiet /lv "C:\ProgramData\dell\drivers\912722c1-3adc-44ee-8a86-1046514df1da\DUPE9A9.tmp"
[Thu May  2 13:42:46 2024] payloadDir: C:\ProgramData\dell\drivers\912722c1-3adc-44ee-8a86-1046514df1da
[Thu May  2 13:42:46 2024] MUP Spec version is less than 3 or Not a DCH Package.
[Thu May  2 13:42:46 2024] Legacy installation is selected. Calling Vendor Installer...
[Thu May  2 13:43:01 2024] Appending Vendor Software Log.
[Thu May  2 13:43:01 2024] 
--- Start of Vendor Software Log ---

[Thu May  2 13:43:01 2024] 
--- End of Vendor Software Log ---

[Thu May  2 13:43:01 2024] Vendor Software Return Code: 2147944003
[Thu May  2 13:43:01 2024] logo.png
[Thu May  2 13:43:01 2024] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[Thu May  2 13:43:01 2024] Name of Exit Code: 
[Thu May  2 13:43:01 2024] (DupAPI::GetReturnCode): *** Unable to find DUP value for: 
[Thu May  2 13:43:01 2024] Exit Code set to: 1 (0x1)
[Thu May  2 13:43:01 2024] Result: FAILURE
[Thu May  2 13:43:03 2024] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Dell-USB-Recovery-Tool-Application_6FTD1_WIN_2.3.2.7523_A00.txt