Connect with PuTTY to the affected DRxx00 and select the connection type "SSH".


Confirm this message with Yes.


Login as an administrator.

User: administrator
Standard passwort: St0r@ge!
create DSET with the command: diagnostics --collect –dset

After the file creation process has finished you can close PuTTY.

To download the log file connect to the DRxx00 and navigate to "Support" -> "Diagnostics" and select the required one.

Select "Save File" and download it to your system.