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If a HDD is in Status Impending- or Predictive-Failure you have to set these Offline before you swap it. This Manual will show how to do this. You also can set a HDD Offline in a attached Expansion-Enclosure.

There are two different possibilities to set a HDD in Failed- or Offline-Status depending on the Version of the Modular Disk Storage Manager (MDSM) you use.

MDSM Uptodate

The MDSM shows the colors Black and White.

  1. Open the Modular Disk Storage Manager (MDSM).
  2. Rightclick on the Storage which shows the Failure-Status in the left tree structure.
  3. In the appearing Dialog Box choose Execute Script.

  4. In the following Window please insert the following Command:

       set physicalDisk [A,B] operationalState=failed;

    = Enclosure ID (Normally 0, 1 or 2)
          B = Harddrive ID (Numbering like shown at the Chassis)

  5. Now click the task menue Tools and choose than Verify and Execute.

  6. Now the MDSM is checking the Syntax. If there is any errors in the syntax it will be shown in the lower box. If the syntax is correct, the command will be executed.

MDSM Not Uptodate

  1. Open a command prompt of the OS, where the Modular Disk Storage Manager (MDSM) is installed.

  2. Change the Path to:
    C:\Programme\Dell\MD Storage Software\MD Storage Manager\client\
    >> This is the standard-path of the MDSM-installation - it could be differing when a other path was chosen in installation
  3. Please insert the following Command (please do not copy):

    smcli XXX.XXX.XXX.XXX YYY.YYY.YYY.YYY -p PASSWORD -c "set physicalDisk [A,B] operationalState=failed;"

    • XXX.XXX.XXX.XXX = Management IP 1
    • YYY.YYY.YYY.YYY = Management IP 2
    • A = Enclosure ID (Normally 0, 1 or 2)
    • B = Harddrive ID (Numbering like shown at the Chassis)
    • -p PASSWORD = The Password of the Enclosure (If not used it can be omitted)

  4. After that please confirm the Command by pressing ENTER.

    Tip: If a Hotspare is availible it will run a Rebuild to this.