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Please Note before Update:

- Do a backup of your data!
- The update-process could take up to 30 minutes and both controller will be restarted.
- For the update the storage have to be in the optimal-state.
- Do the Update only in a Downtime, cause the IO will be stopped during the update.
- The storage-firmware needs to be minimum version 06.70.17.60.
- Please check the compatibility-guide of your software-/OS-vendor if the Firmware is approved.


  1. Please download the needed Firmware and Ressource-DVD.

    1. Ressource-CD/DVD: MD3000 [Build 2.2.0.17] Download
    2. Firmware: MD3000 (SAS) [07.35.39.64, A11] Download
    3. Bridge-Firmware: MD3000 [Ver. 06.70.17.60, A04] Download (Optional)

  2. Stop all IO to the storage.

  3. Please change the language-settings for your OS to English.

  4. Install the newest Ressource-CD/DVD.
    Please uninstall the older Version of the Modular Disk Storage Manager before you begin. Please be aware that in this Version the multipathdriver will be also uninstalled in this Situation - If you run the update on a attached Host the SAS-connection will be interrupted immediately.

    1. Full Installation - includes the MDSM, MD cross generation update utility and the multipathdriver (for server with storage-access and management)

    2. Host Installation - includes only the multipathdriver (for Server with storage-access but no management)

    3. Management Station - includes only the MDSM and the  MD cross generation update utility (for server/client with management only)

  5. Please check the Firmware of your MD3000.
    If the Version 06.70.17.60 is not reached please update first to this so called Bridge-Firmware.

  6. Update the firmware as follows:

    1. Open the MD Cross Generation Upgrade Uitility, which can be found in Start > Programms > Dell > MD Storage Manager.
    2. After starting the utility click to Add and discover the MD3000-array automaticly.
    3. After that please click to Download.
      The update utility will check the Major Event Log for actually existing issues. If there are failure-entries you will get a message. In this Case save and clear the MEL and the update will run.
      1. For the RAID-Controller-Firmware please choose the file with the ending *.dlp. Additionaly, please select the check-box Transfer NVSRAM with Raid controller module Firmware and provide the path to the NVSRAM-file via Browse.
        Please be aware that you have to check if you use a Single- or Dual-Controller-Configuration. Please choose the right package according to the following table:

        MD3000i
        Raid-Controller FIRMWARE MD3000i_FW_RC_07353964_1532.dlp
        NVSRAM (Dual-Controller) Default-MD3000-N1532-75890-005.dlp
        NVSRAM (Single-Controller) Single-controller-MD3000i-N1532735890-005.dlp


    4. Please start the update by clicking Transfere
      This process can be take up to 30 Minutes.

    5. Also update the firmware of the harddrives after the controller update finished fine.
      Be Aware, that this is only recommended to do in a Downtime!

        1. Download the HDD-firmware[Ver. A19] (Download) and extract the file.
        2. Start the Modular Disk Storage Manager (MDSM).
        3. Choose the Tab Support.
        4. Use the Item Download Firmware.
        5. Now choose Download Physical Disk Firmware.
        6. In the window, which now appears, you will find the information which firmware-packages are installed in the moment for the physical drives.
        7. Now please open the ReadMe.txt, which is located in the extracted folder.
        8. In that file you can search for the shown Firmware and you will find the actual package according this firmware.
        9. If you use Add... you can attach the needed update from the folder.
        10. Than you can also add additional packages for the different HDD-types by clicking Add... again.
        11. Please now click Next.
        12. In the following window you will see a survey with the compatible HDD. Please select the box Choose All and click the Finish-button. Now all updates will be enforced to the drives.