I am Alexander Siahaan, I have an failed disk on our RAID 5. How can I order new disk ? because I could not ask the Dell Hotline Number due to the expired Warranty.
By exchanging the failed disk, can I simply plug out the disk and plug in the new one ? Or should I disable it first and how? I could not find to disable it through OpenManage Server Admin
thanks for your request here. You can buy a replacement hard drive. Just send me the following data in a private message and you will receive a quote via email.
Customer number:Name:Email Address:Phone:2nd phone:Fax (if avail):Company:Billing address:Delivery address:
Regarding your question how to disable the drive - you'll find an option to set a drive offline in OMSA. This is what you should do, before you take out the faulty drive.
You will find this option in System -> Storage -> PERC Controller -> Connector x -> Enclosure (Backplane) -> Physical Disks.
Within this option you can select Offline... in the dropdown next to the RAID disk.
Click on Execute and you're done.