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May 9th, 2024 14:38

Windows 11 Pro BSOD

Hello. I have a Dell Alienware M18 R1 that is running Win 11 Pro and experiencing BSOD. The laptop is connected to a Triple Monitor KVM Switch provided by TESmart and has a USB to HDMI adapter for the setup.

I have been experiencing BSOD messages for Windows 11 pro very couple of days. I check the Event Viewer and see the following error message:

have run WinDBG with the following analysis for the stop error code below: I have tried uninstalling some of the display drivers listed in my Device Manager that were not nVidia (Intel and the display adapter driver for the KVM). Any ideas of what may be causing the blue screen? Thanks!

UNEXPECTED_KERNEL_MODE_TRAP (7f)This means a trap occurred in kernel mode, and it's a trap of a kindthat the kernel isn't allowed to have/catch (bound trap) or thatis always instant death (double fault).  The first number in theBugCheck params is the number of the trap (8 = double fault, etc)Consult an Intel x86 family manual to learn more about what thesetraps are. Here is a *portion* of those codes:If kv shows a taskGateuse .tss on the part before the colon, then kv.Else if kv shows a trapframeuse .trap on that valueElse.trap on the appropriate frame will show where the trap was taken(on x86, this will be the ebp that goes with the procedure KiTrap)Endifkb will then show the corrected stack.Arguments:Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULTArg2: ffffbd80110e1e70Arg3: ffff95040dbc0f00Arg4: fffff807390e4727Debugging Details:------------------*** WARNING: Unable to verify timestamp for fltsrv.sys*** WARNING: Check Image - Checksum mismatch - Dump: 0x210d9b, File: 0x210e01 - C:\ProgramData\Dbg\sym\BTHport.sys\FE108757203000\BTHport.sysKEY_VALUES_STRING: 1Key  : Analysis.CPU.mSecValue: 874Key  : Analysis.Elapsed.mSecValue: 3866Key  : Analysis.IO.Other.MbValue: 0Key  : Analysis.IO.Read.MbValue: 0Key  : Analysis.IO.Write.MbValue: 0Key  : Analysis.Init.CPU.mSecValue: 108Key  : Analysis.Init.Elapsed.mSecValue: 27357Key  : Analysis.Memory.CommitPeak.MbValue: 118Key  : Bugcheck.Code.LegacyAPIValue: 0x1000007fKey  : Bugcheck.Code.TargetModelValue: 0x1000007fKey  : Dump.Attributes.AsUlongValue: 1008Key  : Dump.Attributes.DiagDataWrittenToHeaderValue: 1Key  : Dump.Attributes.ErrorCodeValue: 0Key  : Dump.Attributes.KernelGeneratedTriageDumpValue: 1Key  : Dump.Attributes.LastLineValue: Dump completed successfully.Key  : Dump.Attributes.ProgressPercentageValue: 0Key  : Failure.BucketValue: 0x7f_8_stornvme!WaitForCommandCompleteWithCustomTimeoutKey  : Failure.HashValue: {525f6ff5-f472-dc79-b0c1-c037288de349}BUGCHECK_CODE:  7fBUGCHECK_P1: 8BUGCHECK_P2: ffffbd80110e1e70BUGCHECK_P3: ffff95040dbc0f00BUGCHECK_P4: fffff807390e4727FILE_IN_CAB:  050524-16265-01.dmpDUMP_FILE_ATTRIBUTES: 0x1008Kernel Generated Triage DumpSTACK_OVERFLOW: Stack Limit: ffff95040dbc1000. Use (kF) and (!stackusage) to investigate stack usage.BLACKBOXBSD: 1 (!blackboxbsd)BLACKBOXNTFS: 1 (!blackboxntfs)BLACKBOXPNP: 1 (!blackboxpnp)BLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT:  1PROCESS_NAME:  SystemSTACK_TEXT:ffff9504`0dbc0f00 fffff807`390d7a7a     : ffff9504`0dbc1440 ffff9504`0dbc1160 00000000`00000000 ffffcf0d`bd0a6901 : nt!KiOrAffinityEx+0x47ffff9504`0dbc1060 fffff807`390d8049     : ffffcf0d`bd1b1080 00000000`00000000 ffffcf0d`bd1b1080 00000000`00000000 : nt!KiComputeCpuSetAffinity+0x176ffff9504`0dbc1410 fffff807`390353b5     : 00000000`00000000 ffffcf0d`bd1b1080 ffffbd80`110c0180 ffff9504`0dbc19c8 : nt!KiComputeThreadAffinity+0xc9ffff9504`0dbc1590 fffff807`3904494e     : fffff807`38e0ed80 fffff807`00000001 00000000`00000000 ffff9504`0dbc19c8 : nt!KiDeferredReadySingleThread+0x585ffff9504`0dbc1960 fffff807`3903c070     : 00000000`00000000 ffff9504`0dbc1a90 fffff807`39b4b040 ffff9504`0dbc2030 : nt!KiReadyDeferredReadyList+0x6effff9504`0dbc1990 fffff807`3903b562     : 00000000`00000008 ffffbd80`110c0180 00000000`00000001 ffff9504`0dbc2030 : nt!KiSearchForNewThreadOnProcessor+0x870ffff9504`0dbc1d60 fffff807`3903a7c0     : 00000000`00000000 00000000`00000000 00000000`00a4a992 ffffbd80`110c0180 : nt!KiSearchForNewThread+0x6a2ffff9504`0dbc1fb0 fffff807`3903cbe7     : ffffcf0d`da067040 ffffcf0d`00000000 00000000`00000000 00000000`00000000 : nt!KiSwapThread+0x870ffff9504`0dbc2100 fffff807`3903eb06     : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x137ffff9504`0dbc21b0 fffff807`3ebc4c9e     : ffffcf0d`dbdbede0 ffffcf0d`dbdbede0 ffff9504`0dbc2619 00000000`00000000 : nt!KeWaitForSingleObject+0x256ffff9504`0dbc2550 fffff807`3eb8ca68     : ffff9504`0dbc2810 ffffffff`ffffd8f0 00000000`00400000 00000000`00000000 : storport!StorDelayExecution+0xa2ffff9504`0dbc2590 fffff807`3ecc522e     : ffffcf0d`00000051 ffffcf0d`a56cf010 00000000`000003e8 ffffcf0d`a56cf3c0 : storport!StorPortExtendedFunction+0x1a68ffff9504`0dbc2680 fffff807`3ecc3de2     : 00000000`00002e7c 00000000`00000000 ffffcf0d`a56cf301 00000000`00002e7c : stornvme!WaitForCommandCompleteWithCustomTimeout+0xf2ffff9504`0dbc27a0 fffff807`3ecaf74b     : ffffcf0d`a56cf010 ffff9504`0dbc2870 00000000`00000000 ffffcf0d`a56cf000 : stornvme!NVMeSetPowerState+0x106ffff9504`0dbc27d0 fffff807`3eca650e     : ffff9504`0dbc28f0 00000000`00000000 00000000`00000000 00000000`00000000 : stornvme!NVMePowerSetFState+0x47ffff9504`0dbc2800 fffff807`3eb996d9     : 00000000`00000100 00000000`00000000 00000000`00000000 fffff807`392442db : stornvme!NVMeHwAdapterControl+0x381effff9504`0dbc28a0 fffff807`3ebcbb9f     : 00000000`c00000bb 00000000`00000000 ffffcf0d`a570e700 fffff807`390c670e : storport!RaCallMiniportAdapterControl+0x29ffff9504`0dbc28d0 fffff807`3ebcdf83     : ffffcf0d`a56ba1a0 00000000`00000000 00000000`00000000 fffff807`390c3424 : storport!RaidAdapterSendPoFxIdleStateToMiniport+0x63ffff9504`0dbc2920 fffff807`390c1eb1     : ffffcf0d`a5709128 ffffcf0d`a570c220 ffff9504`0dbc2a80 00000000`00000002 : storport!StorPortAdapterIdleState+0x123ffff9504`0dbc2970 fffff807`390c19b0     : 00000000`00000000 ffff9504`0dbc2a80 00000000`00000000 ffffcf0d`a570c220 : nt!PopFxProcessWork+0x35dffff9504`0dbc2a20 fffff807`390c18b9     : 00000000`00000005 ffffcf0d`a5709128 ffffcf0d`a56ba201 000000c7`3453a35b : nt!PopFxActivateComponentWorker+0x6cffff9504`0dbc2a50 fffff807`390c17bd     : ffffcf0d`a56ba20c 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PopFxActivateComponent+0xd9ffff9504`0dbc2ae0 fffff807`3eb85742     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PoFxActivateComponent+0x4dffff9504`0dbc2b10 fffff807`3eb84e4e     : ffffcf0d`a570f1a0 ffffcf0d`e12dd010 ffff0016`00000000 ffffcf0d`c92dbd00 : storport!RaidStartIoPacket+0x672ffff9504`0dbc2c50 fffff807`3eb84bd8     : 00000000`00000000 fffff807`3e466277 ffffcf0d`a7bbb3e0 ffffcf0d`a7bbb300 : storport!RaUnitScsiIrp+0x23effff9504`0dbc2cf0 fffff807`39029b45     : 00000000`00000000 ffffcf0d`e12dd010 ffffcf0d`a7bbb300 ffffcf0d`da067040 : storport!RaDriverScsiIrp+0x58ffff9504`0dbc2d30 fffff807`3ece183c     : ffffcf0d`a7bbb0f0 ffffcf0d`a64fe2e0 ffffcf0d`a7bbb3e0 ffffcf0d`e12dd010 : nt!IofCallDriver+0x55ffff9504`0dbc2d70 fffff807`3e49e7b8     : 000030f2`58444f08 ffffcf0d`e12dd010 ffffcf0d`a7bbb3e0 00000000`00000000 : EhStorClass!FilterDeviceEvtWdmIoctlIrpPreprocess+0x82cffff9504`0dbc2e20 fffff807`3e46b964     : ffffcf0d`e12dd010 ffffcf0d`a7bbd1a0 00000000`00000000 ffffcf0d`a7bb4d60 : Wdf01000!PreprocessIrp+0x58 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1519]ffff9504`0dbc2e50 fffff807`39029b45     : ffffcf0d`ac598230 ffffcf0d`e12dd010 ffffcf0d`a7bbd1a0 ffffcf0d`a7c02080 : Wdf01000!FxDevice::DispatchWithLock+0x3ea4 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1445]ffff9504`0dbc2ea0 fffff807`3fb262e8     : ffffcf0d`ac598230 ffffcf0d`a7bbd1a0 ffffcf0d`a7c02080 ffffcf0d`a7c02080 : nt!IofCallDriver+0x55ffff9504`0dbc2ee0 fffff807`3fb2529f     : 00000000`00000000 00000000`00000000 00000000`00000000 ffffcf0d`df63ca20 : CLASSPNP!SubmitTransferPacket+0x2d8ffff9504`0dbc2f30 fffff807`3fb24efb     : ffffcf0d`00000000 ffffcf0d`ac598230 ffffcf0d`df63ca00 ffffcf0d`00080000 : CLASSPNP!ServiceTransferRequest+0x2ffffff9504`0dbc2ff0 fffff807`3fb289c4     : ffffcf0d`a7bbe110 ffffcf0d`a7bbe260 ffffcf0d`df63cca0 fffff807`3916994e : CLASSPNP!ClassReadWrite+0x14bffff9504`0dbc3040 fffff807`39029b45     : ffff9504`0dbc3138 fffff807`3ede8e29 ffffcf0d`a7c05000 ffffcf0d`df63ca20 : CLASSPNP!ClassGlobalDispatch+0x24ffff9504`0dbc3070 fffff807`3e931cc7     : ffffcf0d`9e9fa310 ffffcf0d`a7bbe110 ffffcf0d`a7bbe260 ffffcf0d`df63cca0 : nt!IofCallDriver+0x55ffff9504`0dbc30b0 fffff807`3e931f20     : 00000001`00000001 000000c7`49b619f5 ffffcf0d`a7bbe110 00000000`00000001 : partmgr!PmIo+0x1b7ffff9504`0dbc3130 fffff807`3ede415b     : ffffcf0d`a7629b98 ffffcf0d`df63ca20 ffffcf0d`df63ca20 ffffcf0d`df63cca0 : partmgr!PmGlobalDispatch+0x20ffff9504`0dbc3160 ffffcf0d`a7629b98     : ffffcf0d`df63ca20 ffffcf0d`df63ca20 ffffcf0d`df63cca0 ffff9504`0dbc31c8 : fltsrv+0x415bffff9504`0dbc3168 ffffcf0d`df63ca20     : ffffcf0d`df63ca20 ffffcf0d`df63cca0 ffff9504`0dbc31c8 ffffcf0d`bc2eab20 : 0xffffcf0d`a7629b98ffff9504`0dbc3170 ffffcf0d`df63ca20     : ffffcf0d`df63cca0 ffff9504`0dbc31c8 ffffcf0d`bc2eab20 ffffcf0d`ba596660 : 0xffffcf0d`df63ca20ffff9504`0dbc3178 ffffcf0d`df63cca0     : ffff9504`0dbc31c8 ffffcf0d`bc2eab20 ffffcf0d`ba596660 ffffcf0d`a7b430e0 : 0xffffcf0d`df63ca20ffff9504`0dbc3180 ffff9504`0dbc31c8     : ffffcf0d`bc2eab20 ffffcf0d`ba596660 ffffcf0d`a7b430e0 ffff9504`0dbc3449 : 0xffffcf0d`df63cca0ffff9504`0dbc3188 ffffcf0d`bc2eab20     : ffffcf0d`ba596660 ffffcf0d`a7b430e0 ffff9504`0dbc3449 fffff807`3ede2b64 : 0xffff9504`0dbc31c8ffff9504`0dbc3190 ffffcf0d`ba596660     : ffffcf0d`a7b430e0 ffff9504`0dbc3449 fffff807`3ede2b64 ffffcf0d`df63ca20 : 0xffffcf0d`bc2eab20ffff9504`0dbc3198 ffffcf0d`a7b430e0     : ffff9504`0dbc3449 fffff807`3ede2b64 ffffcf0d`df63ca20 fffff807`3e931f00 : 0xffffcf0d`ba596660ffff9504`0dbc31a0 ffff9504`0dbc3449     : fffff807`3ede2b64 ffffcf0d`df63ca20 fffff807`3e931f00 ffffbd80`00000020 : 0xffffcf0d`a7b430e0ffff9504`0dbc31a8 fffff807`3ede2b64     : ffffcf0d`df63ca20 fffff807`3e931f00 ffffbd80`00000020 00000000`00000000 : 0xffff9504`0dbc3449ffff9504`0dbc31b0 ffffcf0d`df63ca20     : fffff807`3e931f00 ffffbd80`00000020 00000000`00000000 ffffcf0d`bc2eac98 : fltsrv+0x2b64ffff9504`0dbc31b8 fffff807`3e931eff     : ffffbd80`00000020 00000000`00000000 ffffcf0d`bc2eac98 fffff807`3f9e2ae4 : 0xffffcf0d`df63ca20ffff9504`0dbc31c0 ffffbd80`00000020     : 00000000`00000000 ffffcf0d`bc2eac98 fffff807`3f9e2ae4 ffffcf0d`bc2eab20 : partmgr!PartitionOverlapCount+0x4fffff9504`0dbc31c8 00000000`00000000     : ffffcf0d`bc2eac98 fffff807`3f9e2ae4 ffffcf0d`bc2eab20 ffff9504`0dbc3240 : 0xffffbd80`00000020SYMBOL_NAME:  stornvme!WaitForCommandCompleteWithCustomTimeout+f2MODULE_NAME: stornvmeIMAGE_NAME:  stornvme.sysIMAGE_VERSION:  10.0.22621.3495STACK_COMMAND:  .cxr; .ecxr ; kbBUCKET_ID_FUNC_OFFSET:  f2FAILURE_BUCKET_ID:  0x7f_8_stornvme!WaitForCommandCompleteWithCustomTimeoutOSPLATFORM_TYPE:  x64OSNAME:  Windows 10FAILURE_ID_HASH:  {525f6ff5-f472-dc79-b0c1-c037288de349}Followup:     MachineOwner---------

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